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Typically Retail and Business Parks do not have a security guarding presence and the only time CCTV is called upon is to provide evidence after an incident has taken place.
This frequently involves un-budgeted engineer attendance to download evidence which may not be compliant with Data Protection legislation and the whole process can be hugely demanding of the Facilities Managers time.
System faults that go unnoticed until after an incident has occurred can prove to be hugely embarrassing to the managing agent when the tenant asks why the security element of the service charge has been invested in a system that failed to deliver.
Another contentious issue is when a tenant requesting access to CCTV footage is refused on grounds of Data Protection Act compliance, however provided a simple Data Sharing Agreement is put in place there is no reason to refuse a reasonable request.
VeriFi provides a Data Protection Act compliant, online management service for unmanned sites;