REMOTE MANAGEMENT

UNMANNED SITE CCTV MANAGEMENT

THE BENEFITS

  • Frees up FM time spent dealing with CCTV issues
  • Eliminates routine system maintenance costs
  • Eliminates costly engineer attendance to download evidence
  • Reduces system downtime
  • Delivers expert, timely resolution to CCTV issues
  • Demonstrates a professional approach to site security
  • Ensures DPA compliance

 

THE PROCESS

  1. We attend site to carry out a fixed price CCTV Audit and System Assessment.
  2. A full report is submitted detailing any non compliance issues and necessary system upgrades to achieve remote system access and management.
  3. We liaise with your preferred CCTV and IT service providers to obtain any costs
  4. We submit a detailed quotation
  5. Subsequent to receiving your Purchase Order we take responsibility for project management of any necessary installation upgrade
  6. Thereafter we take responsibility for all aspects of CCTV management

THE PROBLEM

Typically Retail and Business Parks do not have a security guarding presence and the only time CCTV is called upon is to provide evidence after an incident has taken place.

 

This frequently involves un-budgeted engineer attendance to download evidence which may not be compliant with Data Protection legislation and the whole process can be hugely demanding of the Facilities Managers time.

 

System faults that go unnoticed until after an incident has occurred can prove to be hugely embarrassing to the managing agent when the tenant asks why the security element of the service charge has been invested in a system that failed to deliver.

 

Another contentious issue is when a tenant requesting access to CCTV footage is refused on grounds of Data Protection Act compliance, however provided a simple Data Sharing Agreement is put in place there is no reason to refuse a reasonable request.

 

THE SOLUTION

VeriFi provides a Data Protection Act compliant, online management service for unmanned sites;

  • Routine system status checking
  • Fault reports automatically emailed to you and your Help Desk
  • Incident analysis
  • Specialist point of contact for Police, Insurers, HMRC etc
  • Secure evidence  download & disclosure management
  • Subject Right of Access case management
  • Data Sharing agreements with tenants implemented

HAMPSHIRE OFFICE

VERIFI FMS

23 GLASSHOUSE STUDIOS

FRYERN COURT ROAD

FORDINGBRIDGE

HAMPSHIRE

SP6 1QX

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© 2016 VeriFi CCTV Ltd.